PaC@Gov is a government website for 200,000 Singapore servants to view their pay slips and submit claims.
It is of course a very important website to so many Singapore servants. Yet, the website sucks.
Here is why:
- It is best viewed with IE6, a web browser technology 10 years ago!
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It claims to support IE6 and above, but it definitely does not support the latest IE9.
See my screenshot below on how messed up the website is.
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It does NOT support Mozilla Firefox, Apple Safari and Google Chrome!
That means it is not supporting more than 50% of web users.
- The website is totally unfriendly. It took me (an experience web user) 10 attempts to submit a simple claim.
Screenshot: Screwed-up button in IE9
It needs big change, and big progress. It is such a shame to be a government website.
PaC@Gov, please find a better IT vendor. Please don’t use back NCS.
_Disclaimer: I am not working for the Government, and doesn’t need to use PaC@Gov. I wrote this post because I tried to help a teacher to submit her claim. I even attempt to change its CSS to get back the “Make Claim” button, but failed. _I was very disappointed with the website so I felt a need to grumble here.__
__If you are a user of PaC@Gov Website, and has a comment, please leave it below. __